1. Information We Collect
NeuroPathway collects the following information:
- Mood Data: Emotions, intensity ratings, triggers, and notes you record
- Journal Entries: Text and voice notes in your AI journal
- Usage Data: Which features you use and when
- Safety Information: Emergency contacts and crisis plan details
- Location Data: Only when Safety Mode is actively enabled by you
2. How We Use Your Information
We use your information to:
- Provide personalized mental health support features
- Track mood patterns and progress over time
- Detect crisis situations and provide emergency resources
- Improve app functionality and user experience
- Comply with legal safeguarding requirements
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. We implement technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction.
4. Safeguarding and Mandatory Reporting
IMPORTANT - Child Protection:
If our AI detects that you are at immediate risk of harm to yourself or others, we are legally required to:
- Alert your designated trusted adults/emergency contacts
- Share relevant information with healthcare providers if necessary
- Report to appropriate safeguarding authorities as required by UK law
This is NOT to invade your privacy - it's to keep you safe. Your wellbeing is our priority.
5. Data Sharing
We do NOT sell your data. We may share information only when:
- You or your parent/guardian explicitly consent
- Required by law or safeguarding obligations
- Necessary to prevent immediate harm
- With healthcare providers involved in your care (with consent)
6. Children's Privacy (GDPR & COPPA Compliance)
NeuroPathway complies with GDPR, UK Data Protection Act 2018, and international children's privacy laws. For users under 13, we require verifiable parental consent before collecting personal information.
7. Your Rights
You and your parent/guardian have the right to:
- Access all data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent at any time
- Export your data in a portable format
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, some data may be retained for legal, safeguarding, or research purposes (anonymized where possible).
9. Third-Party Services
NeuroPathway uses the following third-party services:
- OpenAI GPT (for AI journal responses - data not used for training)
- Vercel (hosting and deployment)
- Analytics services (anonymized usage data only)